# there is mismatch between the seller board  and my board

**URL:** <http://community.tradly.app/t/there-is-mismatch-between-the-seller-board-and-my-board/538>\
**Category:** Setup\
**Tags:** superadmin\
**Created:** [15 August 2023 11:33 UTC](http://community.tradly.app/t/there-is-mismatch-between-the-seller-board-and-my-board/538 "2023-08-15T11:33:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Mohamed\_Neseem](http://community.tradly.app/user_avatar/community.tradly.app/mohamed_neseem/32/442_2.png) [@Mohamed\_Neseem](http://community.tradly.app/u/Mohamed_Neseem)\
**Post date:** [15 August 2023 11:33 UTC](http://community.tradly.app/t/there-is-mismatch-between-the-seller-board-and-my-board/538/1 "2023-08-15T11:33:07Z")

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when the seller update the oder shiped it reflected in the list as customer unreachable while in the board is shipped , + the checkout page not giving the customer the option to add adress during the checkout

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**Author:** ![Selan](http://community.tradly.app/user_avatar/community.tradly.app/selan/32/429_2.png) [@Selan](http://community.tradly.app/u/Selan)\
**Post date:** [30 September 2023 00:47 UTC](http://community.tradly.app/t/there-is-mismatch-between-the-seller-board-and-my-board/538/2 "2023-09-30T00:47:55Z")

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They have resolved the customer unreachable issue. Kindly check