Comments box in order detail page

Ideas & Feature Request
1

Plain text comments box in the order detail page that buyers and sellers can add to (but nobody can delete from).

Benefit:

  • This would create a conversation history between buyer and seller.
  • It would also allow a buyer provide information to the seller eg for a custom necklace i would like the name “sarah” adding
  • It keeps an audit trail of conversations between buyer and seller within the platform
2

Your suggestion about adding information in the order details page is great! We’ll definitely talk about it internally and let you know the outcome.

By the way, we already have a feature that might interest you—it’s called “QNA” and it’s available on our listing details page. It’s a great way for buyers and sellers to share and gather product details. Plus, it’s helpful for other buyers looking for similar information. Give it a try and let us know what you think!

3

I agree the Q&A is a great feature for general product questions.

For specific order information though all conversations currently have to be off tradly which is such a shame. But thanks for raising it with the team :slight_smile: