How can I set up multiple listing types, especially for events and physical products, while also creating a fixed schedule for each person?

Setup
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  1. Can you describe the types of listings and how they work?

  2. With the current configuration of the calendar from the service provider, when someone orders a service, for example, on February 7 from 1 PM to 3 PM, another person can make exactly the same reservation. In other words, the calendar does not prevent double bookings at the same time. How can we change this?

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Hi,

I’m providing a detailed explanation of our listing types since . I hope this will clear up your doubts.

Understanding Different Listing Types

:one: Physical Product → Tangible items like fruits, mobile phones, etc. (Requires delivery & shipping)

:two: Event Booking → For selling tickets/time slots to events, online classes, etc. (Not deliverable)

  • By default, multiple users can book the same schedule unless the seller manually closes or deletes it.

:three: Appointment Booking → For scheduling services like doctor or consultant appointments. (Not deliverable)

  • This can be for multiple users or a single user (requires an additional setup, explained below).

:four: Digital Product → Digital items like music, images, videos, logos, etc. (No shipping, has digital asset delivery)

:five: Crowdfunding → Donation-based listings. (Not deliverable)

:six: Information Listing → Gallery-style listings like Unsplash. (Not sellable, not deliverable)

:seven: Video Listing → Video-based content like YouTube/Vimeo. (Not sellable, not deliverable)

Important Setup for Single-User Appointments

I’ve seen in your previous tickets that you want to allow only one person per schedule. To achieve this, you need to enable an extra setting:

:white_check_mark: Enable Stock for Schedules

Go to: SuperAdmin > Listing Configuration > Stock Schedules

  • Once enabled, an extra Stock field will appear at the schedule level.

  • Here, you can set the number of available slots (e.g., 1 for a single-user appointment).

  • When stock is set to 1, only one person can book that schedule.

  • If you don’t enable this, the schedule will remain open for multiple users until manually closed.

Key Points to Avoid Confusion

  • Shipping applies only to Physical Products (not for events, appointments, or digital items).

  • “Book Now” is only for Event and Appointment types (not for physical products).

  • “Add to Cart” and “Buy Now” are only for Physical Products (not for events or appointments).

  • Scheduling applies only to Event and Appointment types (not for physical products).

Fixing Your Setup Issues

I noticed that in some of your listings, you selected “Physical Product” but included “Book Now” and “Schedule” options. This is incorrect because scheduling does not work for physical products.

If you are creating a service-based marketplace, use Event Type & Appointment Type listings.

If you also want to sell physical products, make sure they have a separate section in the listing details page and checkout page.

Example of a Multi-Type Marketplace

:link: Beauty Marketplace Template

:white_check_mark: Example of an Appointment with Fixed Seats:

I hope this explanation helps. If anything is still unclear, let me know exactly what you don’t understand, and I’ll clarify further.

Thanks.

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