Lynxo - Product Release Newsletter

Running last-mile delivery usually means jumping between tools, calls, and assumptions.

So in our latest Lynxo product release, we focused on one thing only:
giving operations teams clear, real-time visibility — without complexity. Anywhere

Here’s what’s new.

:compass: A Single Dashboard for Daily Operations in Mobile App ITSELF!

This was previously available only in Web Dashboard. Now it’s everywhere. Let us know where else you need!
You can now see, at a glance:

  • Total successful and failed deliveries
  • On-time delivery rate
  • Average delivery time
  • Delivery trends across days and hours

This helps teams understand what’s working, what’s slowing down, and when action is needed — while deliveries are still in motion.


:pilot: Live Rider Visibility

Operations teams no longer need to guess or call.

You can now track:

  • Total riders
  • Who’s active, idle, or offline
  • Rider availability throughout the day
  • Individual rider performance

This makes it easier to balance workloads, reduce idle time, and respond faster to issues.


:round_pushpin: Live Delivery Tracking (Internal & Customer-Facing)

Every delivery now has full visibility:

  • Real-time rider location on the map
  • Clear delivery status timeline
  • Accurate order tracking for customers
  • Direct rider contact when needed

This reduces uncertainty for both operations teams and customers — and cuts down unnecessary calls.


Why we built this

Last-mile delivery shouldn’t feel like firefighting all day.

This release is about:

  • Fewer blind spots
  • Faster decisions
  • Better customer experience
  • Calmer operations teams

If your business runs deliveries every day, this update is designed for how you actually work — not how software demos look.

If you’d like to see it in action, reply to this thread or message us.