Dear Tradly Users,
We would like to provide you with an important update regarding the recent server issue that has impacted our services in the US East region. We apologize for any inconvenience caused, and we have released a update that has solved the issue. It happened UTC time June 13 (6-7pm)
The problem originated from an ongoing server issue at AWS, our cloud service provider, which has affected a portion of the Tradly service.
https://health.aws.amazon.com/health/status
While AWS continues their efforts to rectify the error, we have taken proactive measures to minimize the impact on our users. Our team has made necessary changes to our servers, allowing us to restore the affected websites to their normal functioning state. This step has been taken to ensure that you can continue to access and utilize the Tradly platform without significant disruptions.
We understand the importance of maintaining a seamless user experience, and we remain committed to resolving this issue as quickly as possible. Our engineers are closely monitoring the situation and will provide updates as progress is made. Rest assured, we are working tirelessly to minimize any further interruptions and to ensure the stability of our services.
We sincerely appreciate your patience and understanding during this time. Should you have any questions or require further assistance, please don’t hesitate to reach out to our support team at team@tradly.com. We will be more than happy to assist you.
Thank you for your continued trust in Tradly. We value your partnership and are committed to delivering the best possible experience for you.
Best regards,
Tradly Team