My website is patahau.xyz, when I try to attach an image, the website does not go past the cropping stage, it just hangs. I have tried changing the browser in vain.
We have thoroughly examined your website and have actively attempted to identify the reported hanging issue during the image upload process on the “Add Listing” page. However, on our end, we have not observed any issues or instances of hanging that align with the problem you’ve mentioned. We conducted tests using various browsers including Opera, Chrome, Edge, and Brave, yet no issues were apparent.
In order to further investigate and diagnose the matter accurately, we kindly request more details from your end. If you could provide the following information, it would greatly assist us in our efforts:
- Your device’s name.
- The name of the browser you are using.
- If possible, the version of the browser you are using.
- If you are using a Windows operating system, please share the version number.
Moreover, if it’s feasible, sharing a brief video recording from your browser could be immensely helpful for us to better understand the situation and address it effectively.
We greatly appreciate your collaboration, and the provided information will aid us in providing the best possible assistance.
Hi Ahsan,
The issue of browser hanging has persisted.
I have noted that this is happening when am on my fourth image, when i reach the point where am supposed to crop .
Here is more information as requested.
- Your device’s name. …A dell latitude laptop with enough memory.
- The name of the browser you are using. …Chrome .
- If possible, the version of the browser you are using. …Version 116.0.5845.188 (Official Build) (64-bit)
- If you are using a Windows operating system, please share the version number. …Windows 10