Why & How to Encourage User-Generated Content in your marketplaces and platforms?

In today’s digital marketplace, user-generated content (UGC) can be a game-changer. Encouraging content creation from your participants not only boosts engagement but also builds a vibrant community around your platform. Here’s why rewarding your community members for generating UGC is a smart strategy:

1. Enhancing Authenticity and Trust

User-generated content adds authenticity by showcasing real experiences and use cases. It saves your time as well to produce new contents.

  • Benefit: Potential buyers are more likely to trust content from other users, leading to higher conversion rates.

3 places tradly allows you to create UCG

  1. Accounts
  2. Listings
  3. Create Articles (Account owners) via marketplace. This is available in beta
    Go to your project URL > example.com/c

Note: The UI can be enhanced as per your need.

2. Increasing Engagement and Reach

UGC often circulates on social media and other platforms, extending your reach organically.

  • Benefit: Each piece of content creates new touchpoints with potential customers, driving traffic back to the marketplace.

Tip: Add Share button block wherever possible to encourage sharing. Go to editor > Listing Page > Add Share blocks

3. Crowdsourcing Creativity

Community members bring unique perspectives and creativity to the table, which can refresh and diversify your content.

  • Benefit: This content variety keeps your platform dynamic and interesting, attracting diverse buyer personas.

Reward Strategies:

  1. Incentives for Contributions: Offer discounts, credits, or special features to those who consistently contribute valuable content.


    You can create coupons for users via this feature: Tradly SuperAdmin - No-code builder to Configure your Platform

  2. Feature Recognition: Spotlight top contributors in newsletters or on the homepage, acknowledging their efforts and improving their visibility.

  3. Feedback and Support: Provide constructive feedback and support for content creation, helping contributors improve and feel valued.

By cultivating an environment where your community is encouraged and rewarded for creating UGC, you not only enhance your content strategy but also foster a loyal, active community. This participatory approach transforms your members into advocates who amplify your platform’s reach and credibility through genuine, relatable content.